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Service 05 · AI Chatbots & Voice Agents

AIchatbots&voiceagentsthatnevermissacustomer.

Human-like AI agents for your website, WhatsApp and phone line — answering questions, qualifying leads and booking appointments around the clock, then handing off to your team.

Get a free project planSee how we work
  • Website chatbots
  • WhatsApp bots
  • Voice agents
  • Lead qualification

02The problem

Every missed call or slow reply is a customer you paid for — and lost.

Customers expect instant answers, day or night. Here’s where businesses leak leads without even realizing it.

Live site audit
0of 4 issues found
  • After-hours calls
  • Response time
  • Lead qualification
  • Repetitive questions
  1. 01Pending scanCriticalDetected

    Calls go unanswered after hours

    Evenings, weekends and busy moments send callers to voicemail — and most won’t leave a message. They’ll call a competitor.

  2. 02Pending scanCriticalDetected

    Website visitors leave without answers

    When a simple question can’t be answered in seconds, visitors bounce — and take their buying intent with them.

  3. 03Pending scanWarningDetected

    Your team chases the wrong leads

    Without screening, sales time goes to tire-kickers while serious buyers wait in the queue.

  4. 04Pending scanWarningDetected

    Staff stuck answering the same questions

    Hours, pricing, bookings, order status — the same questions, answered by hand, all day long.

Illustrations

We give your business a 24/7 front desk.

AI chatbots and voice agents that answer instantly, qualify leads and book appointments — then hand off to your team with full context.

See what we build

03What we build

An AI agent for every channel your customers use.

Customers reach out on your website, on WhatsApp and by phone. We deploy AI agents where your leads actually are — trained on your business and connected to your tools:

Website chatbot

Turn website visitors into booked calls.

An AI assistant on your site that answers questions from your own content, qualifies visitors and books meetings — around the clock.

Best for

  • Lead capture on your website
  • Answering pre-sales questions
  • Booking calls & demos

What we deliver

  • Trained on your site & docs
  • Lead qualification flow
  • Calendar & CRM integration
  • Human hand-off

Fit profile

Our take
Response speed
5/5
Lead capture
5/5
Setup speed
5/5
Handles complex queries
4/5
Cost efficiency
5/5

Ideal for

  • Professional services
  • SaaS
  • Real estate
Discuss your Website chatbot project
Compare all AI agent types at a glance
Compare all AI agent types at a glance (our take, 1–5)
CriteriaWebsite chatbotWhatsApp & Messenger botsAI voice agentInternal knowledge assistant
Response speed
Lead capture
Setup speed
Handles complex queries
Cost efficiency

04Built in by default

AI agents your customers can trust — built in from day one.

A chatbot that makes things up costs you more than no chatbot at all. Every agent we deploy is trained on your business, protected by guardrails and backed by your team.

  • Trained on youIncluded

    Answers like your best employee

    Your agent learns your services, pricing rules, policies and FAQs — then answers, qualifies and books appointments in your brand voice.

  • GuardrailsIncluded

    No made-up answers

    Strict guardrails keep your agent on-topic, grounded in your content and away from promises you can’t keep.

  • Human handoffIncluded

    Your team, one tap away

    When a conversation needs a person, the agent hands off with full context — no customer repeats themselves.

  • TestedIncluded

    Tested before it talks to customers

    We test your agent against real customer questions and edge cases before launch — then keep refining.

  • Always onIncluded

    Online 24/7/365

    Your agent answers at 2 AM, on weekends and on holidays — with monitoring so it stays that way.

  • InsightsIncluded

    Every conversation, captured

    Leads, bookings and transcripts flow into your CRM, and you see what customers ask most.

  • OwnershipIncluded

    100% yours — no lock-in

    Your prompts, knowledge base, conversation data and platform accounts all belong to you — no hostage-ware.

Also in every project

  • Multi-language support
  • CRM sync
  • Calendar booking
  • Call recordings & transcripts
  • Monthly tuning
  • Usage cost controls

05How we work

From first call to an AI agent your customers love — step by step.

A great AI agent is trained, tested and tuned — not just switched on. Here’s exactly how we take your agent from idea to live conversations.

  1. Phase 01 / 06Week 1

    Discovery & use cases

    We pick the conversations your agent should handle — FAQs, bookings, lead qualification, support — and define what success looks like.

    You’ll receive

    • Use-case map
    • Conversation flows
    • Success metrics
    Your part
    A call with whoever answers customers today.
    Milestone
    Scope approved
  2. Phase 02 / 06Weeks 1–3

    Knowledge base & voice

    We gather your services, pricing rules, policies and FAQs into a clean knowledge base and define your agent’s tone of voice.

    You’ll receive

    • Knowledge base
    • Brand voice guide
    • Guardrail rules
    Your part
    Share docs, FAQs and examples of great replies.
    Milestone
    Knowledge base approved
  3. Phase 03 / 06Weeks 2–4

    Agent build & integrations

    We build the agent on your channels — website, WhatsApp or phone — and connect it to your calendar, CRM and team inbox.

    You’ll receive

    • Working agent
    • Calendar & CRM sync
    • Human handoff
    Your part
    Grant access to your calendar, CRM and channels.
    Milestone
    Agent ready for testing
  4. Phase 04 / 06Weeks 4–5

    Testing & red-teaming

    We test hundreds of real and tricky questions, try to break the guardrails on purpose and refine answers until they’re right.

    You’ll receive

    • Test transcripts
    • Accuracy review
    • Guardrail fixes
    Your part
    Chat with the agent and flag any answer you’d change.
    Milestone
    Signed off for launch
  5. Phase 05 / 06Week 6

    Launch

    The agent goes live on your channels with monitoring in place and your team trained on handoffs and the dashboard.

    You’ll receive

    • Go-live
    • Team training
    • Dashboard access
    Your part
    Brief your team on how handoffs work.
    Milestone
    Agent live
  6. Phase 06 / 06Week 6 onward

    Monitoring & tuning

    We review conversations every month, close knowledge gaps and add new skills as your business changes.

    You’ll receive

    • Conversation review
    • Monthly report
    • New skills
    Your part
    Share new offers, policies or FAQs as they change.
    Milestone
    First month reviewed

Typical timeline for a single-channel agent. Voice agents and multi-channel rollouts can take longer — you’ll get an exact plan after discovery.

06Ways to work together

Bring AI agents into your business — your way.

Test an idea with a pilot, launch a production agent, or let us manage and improve it for you every month. Every option starts with a free discovery call.

Which sounds like you?

  • Best match

    AI pilot

    Prove the value on one use case first.

    A focused pilot on a single use case — like website lead capture or after-hours calls — with real conversations and clear results to decide what’s next.

    Pricing
    Fixed pilot fee
    Scope
    One use case
    Outcome
    Clear go / no-go

    Best for

    • Businesses new to AI
    • Testing a specific use case
    • Building internal buy-in

    Includes

    • One channel & use case
    • Real customer conversations
    • Results review & next steps
    Start a pilot
  • Best match

    Agent launch

    A production-ready agent, built and launched.

    We build, train, test and launch your agent on the channels you need — connected to your calendar, CRM and team — then hand it over fully documented.

    Pricing
    One-time setup
    Running costs
    Usage-based
    Ownership
    Yours

    Best for

    • Clear use cases
    • Multi-channel needs
    • Teams ready to go live

    Includes

    • Knowledge base & guardrails
    • Integrations & human handoff
    • Testing, launch & training
    Plan your agent
  • Best match

    Managed agent

    We run, monitor and improve your agent.

    Monthly conversation reviews, knowledge updates, new skills and performance reports — so your agent keeps getting smarter while you focus on the business.

    Pricing
    Monthly plan
    Commitment
    Flexible
    Support
    Priority

    Best for

    • Busy owners & lean teams
    • Agents handling high volume
    • Businesses that change often

    Includes

    • Monthly conversation reviews
    • Knowledge & prompt updates
    • Performance reporting
    Discuss a managed plan
  • Free discovery call
  • Tested before launch
  • Transparent usage costs
  • Your data stays private
  • You own your agent

07FAQ

AI agent FAQs.

Straight answers to what businesses ask most about AI chatbots and voice agents — how they work, accuracy, cost, setup and data privacy.

12 answers

  • Answer customer questions 24/7, qualify leads, book appointments, take orders, handle common support requests and hand complex conversations to your team — on your website, WhatsApp, Instagram or the phone.

  • Old chatbots follow rigid scripts and break when customers go off-script. AI agents understand natural language, answer from your own content and take actions like booking appointments or updating your CRM.

  • Yes. AI voice agents use natural, human-like voices, handle interruptions and can answer calls, qualify callers, book appointments and transfer to your team when needed.

  • We design against it. Your agent answers only from your approved content, follows strict guardrails, declines off-topic questions and is tested on real and tricky questions before launch.

  • It hands the conversation to your team with the full context — by live transfer, email, Slack or your inbox — so customers never have to repeat themselves.

  • Yes. You get access to every conversation and a dashboard of common questions, leads and bookings, and we review conversations regularly to improve answers.

  • There’s a one-time setup cost for building, training and integrating the agent, plus usage-based running costs that depend on conversation volume. We share expected running costs up front so there are no surprises.

  • A typical single-channel agent launches in about six weeks, including knowledge base setup, integrations and testing. Voice agents and multi-channel rollouts can take longer.

  • Yes. An AI pilot on a single use case — like website lead capture or after-hours calls — lets you see real results before a full rollout.

  • Your website, WhatsApp, Instagram, Facebook Messenger, SMS and phone calls — and it can connect to your calendar, CRM and help desk.

  • Yes. Agents can understand and reply in many languages, including Spanish, Arabic, French and German — valuable for businesses serving international customers.

  • Yes. We use business-grade AI platforms that don’t train on your data, redact sensitive information and keep your conversation data in accounts you own.

Still have a question?

Email admin@cobraintech.com or book a free call.

Book a free call

09Let’s talk

Ready to never miss a lead again?

Tell us how customers reach you today. On a free call we’ll show you what an AI agent could handle and how quickly it can go live.

Prefer email?

admin@cobraintech.com